Frequently Asked Questions

Help Center

Common Questions

Find answers to frequently asked questions about My Care Ratings and our services.

My Care Ratings is a platform providing reliable ratings for hospitals, providers, and home healthcare agencies. We gather data from trusted sources to help you make informed healthcare decisions.

We use ratings from CMS (Centers for Medicare & Medicaid Services), which are based on performance measures like patient experience, quality of care, and safety standards.

Ratings range from 1 to 5 stars, with 5 stars indicating top-rated care.

Use the search bar to enter your location, and filter results by rating. Our site displays toprated providers and services closest to your area.

Yes, My Care Ratings is completely free. You can access healthcare ratings and information at no cost

Our ratings are regularly updated based on the latest information from CMS, ensuring you always have access to accurate and current data.

Currently, ratings are based on CMS data only. User reviews may be a feature in the future to enhance the information available.

Yes, our website uses SSL encryption to keep your browsing secure and private.

For additional questions or support, visit our Contact Us page, and a member of our team will be happy to help.